We are looking for a Solutions Architect, a thought leader to define strategy, build standard architecture for Dell’s workload solution. This role will focus on working with the Dell Engineering team to standardize the solution to be delivered as a Service to Dell customers in Austin, Texas or any remote location in the U.S.
What you’ll achieve
As part of the Solutions Engineering team for Dell Cloud Managed Services Platform team, you will be in a dynamic environment with other motivated, talented individuals who inspire greatness in their teammates. Our unique position as a technology leader ensures that you’ll always be challenged in your work and supported in reaching your most ambitious goals.
You will:
- Define standard Cyber Recovery (CR) solution architecture for our customers
- Identify solutions feature requirements to support common customer use-case running on Dell’s CR engineered stack
- Integrate with Dell Cloud Management Platform to enable delivery of aaS
- Define monitoring and management requirements to deliver performance and availability requirements and test solution against them
- Work with automation engineers to automate solution installation, patch testing
- Document the solution installation guides, network connectivity, rack design
- Act as the last stop to simulate customer issues in the lab and interface with Dell and non-dell product engineering
Essential Requirements
- B.S. or M.S. in Engineering, Computer Science, technical degree, or equivalent work experience with 8+ years of experience in Architecting and Implementing highly available and scalable products – with emphasis on products for highly technical users (e.g., software engineers, system engineers, site reliability engineers)
- Hands-on deployment and architecture experience using various hardware and software platforms including Data Domain, PowerProtect, CyberSense, Cyber Recovery, Avamar, and Networker and use other infrastructure services like NTP, DNS, Logging, AD, firewalls
- Knowledge of the Vault architecture for secure data transmission and recovery of customer data
- Management & Operations tools experience with a goal of zero touch automation in a multi-tenant manner
- Prior working experience with Agile software development, DevSecOps, IaC and their Automation toolchains e.g. Ansible, Python, PowerShell, Jira, Git
Desirable Requirements
- Worked in Engineering, Consulting or Managed Services business
- Team player, supporting and promoting team accomplishments with a proven ability to drive change through influence and collaboration across a matrix organization in a highly fluid environment
- Implementation experience of zero trust security
- Experience working closely with Site Reliability Engineering teams
- Exceptional written and verbal communicator – able to translate complex technical constructs/solutions to all level of understanding including C-Suite
Here at Dell Technologies, We believe progress sits at the intersection of humanity and technology. That’s why we are committed to driving human progress and transforming lives with world-class technologies. Through our reach, technology, and people we strive to create a positive and lasting impact on humankind and the planet. By joining us, you can be part of the team that is maximizing time to value our products and solutions for our customers, partners, and team members.
We have opportunities across the globe. A team fueled by collaboration. A culture that fosters innovation and values a diverse and inclusive workplace. We’re made up of strong, smart people dedicated to doing their best work and driving success for our customers. We Are Ready For You.
Learn more about our opportunities below and find a career that inspires you.
By 2030, 50% of our global workforce and 40% of our global people leaders will be women, 25% of our U.S. workforce and 15% of our U.S. people leaders will be black/African American and Hispanic/Latino minorities, and 50% of the people empowered by our social and education initiatives will be girls, women or underrepresented groups
Dell's team members are an incredible force focused on building a greater level of involvement in our global diversity practices across our business. Our highest aspirations reflect how we’ll make our positive social impact real and measurable.
