Director 3 - Housekeeping

Sodexo Healthcare is hiring a passionate Director of Housekeeping at our client, Essentia Health- St. Joseph’s Medical Center located in Brainerd, MN. This position will direct a team of up to 30 hospital employees and 1 Sodexo Manager. 

Key Responsibilities:

• Provides a clean and safe environment for patients, visitors and staff;

• Works with the Environment of Care Committee and Infection Prevention Director;

• Effectively manages the Unit Operating System;

• Responsible for driving client and patient satisfaction scores;

• Supports a diverse and inclusive workforce.

We are looking for a candidate who:

• Has previous Environmental Services/Housekeeping Management experience; 

• Possesses strong leadership skills with the ability to engage and motivate a team to exceed the expectations of clients and customers;

• Has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;

• Is proficient with MS Office including Outlook, Word, Excel.

Employees in Healthcare and Seniors are required to be fully vaccinated as a term and condition of employment at Sodexo no later than February 28, 2022, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.

Position Summary

Provides local account leadership and strategic direction to the on-site Environmental Service exempt and non-exempt level staff (client and/or Sodexo employees) in the delivery of Sodexo Environmental Service programs. Directs business practices in order to uphold Company mission and values and commitments made in the Sodexo/Client contractual agreement.

Key Duties

– Establishes a safe work environment for clients/ customers/staff.

– Executes strategic plan in alignment with the scope of service, Sodexo mission & values within our contractual agreement

– Fully implement and adhere to the Sodexo Clients for Life process

– Provides team leadership and direction by ensuring cohesiveness among the activities of subordinates to achieve planned outcomes.

– Ensures compliance with consistency of application of all Sodexo Quality Assurance/Quality Improvement and Regulatory standards within the contractually agreed upon scope of services.

– Ensures full administration of and adherence to all regulatory, Sodexo, Client, and Regulatory Human Resource standards and requirements

– Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities, and monitoring compliance to operating standards.

– Develops, administers, and monitors Sodexo and/or Client budget performance. Develops action plans to ensure performance is in accordance with strategic initiatives and client commitments.

– Develops and utilizes performance metrics to assist with problem analysis, and development of action plans and solutions

– Facilitates ongoing effective communications with direct reports, frontline staff, Clients, Customers, and Sodexo Leadership

– Oversees major repairs and renovation projects by identifying and managing vendors/contractors, including bid process, contract compliance and vendor/contractor performance

Qualifications & Requirements

Basic Education Requirement – Bachelor’s Degree or equivalent experience  

Basic Management Experience – 5 years              

Basic Functional Experience – 5 years