Job Description
This position requires selected candidates to live in the Texas/Oklahoma region. This position is virtual with up to 50% travel as business dictates.
The Director Continuous Improvement is responsible for evaluating operational and client needs, designing approaches and programs and leading teams of continuous improvement experts and industrial engineers to make Sodexo’s services and offerings the best in the industry through process optimization and innovation efforts. Primary responsibilities include:
- Using data and analytics, evaluate and quantify operational and client needs and develop, scope and prioritize projects to improve Sodexo and our client’s competitive advantage. Engaging and aligning with key stakeholders to obtain buy in, support and resources for ultimate project success.
- Lead large scale projects and program (service optimization, innovation, etc.) and oversee direct report projects making sure all projects are executed on time and deliver expected result and ROI
- Identify and leverage emerging technologies and engage with vendors to develop and pilot offers. Partner with marketing to create client facing marketing materials.
- Lead the development of and implementation of processes and mechanisms for (1) labor optimization (2) raw materials, equipment and supplies management and optimization (3) maximizing retail profitability (4) improving patient and associate satisfaction {through direct and indirect reports and cross functionally or externally let projects}
- Coach and develop team of continuous improvement experts and industrial engineers
- Identify high potential associates within the organization and recruit, coach, mentor them in leading and implementing change initiatives.
- Lead a culture of continuous learning and development.
Position Summary
The Director Continuous Improvement is responsible for evaluating operational and client needs, designing approaches and programs and leading teams of continuous improvement experts and industrial engineers to make Sodexo’s services and offerings the best in the industry through process optimization and innovation efforts. Primary responsibilities include:
- Using data and analytics, evaluate and quantify operational and client needs and develop, scope and prioritize projects to improve Sodexo and our client’s competitive advantage. Engaging and aligning with key stakeholders to obtain buy in, support and resources for ultimate project success.
- Lead large scale projects and program (service optimization, innovation, etc.) and oversee direct report projects making sure all projects are executed on time and deliver expected result and ROI
- Identify and leverage emerging technologies and engage with vendors to develop and pilot offers. Partner with marketing to create client facing marketing materials.
- Lead the development of and implementation of processes and mechanisms for (1) labor optimization (2) raw materials, equipment and supplies management and optimization (3) maximizing retail profitability (4) improving patient and associate satisfaction {through direct and indirect reports and cross functionally or externally let projects}
- Coach and develop team of continuous improvement experts and industrial engineers
- Identify high potential associates within the organization and recruit, coach, mentor them in leading and implementing change initiatives.
- Lead a culture of continuous learning and development.
Qualifications & Requirements
Basic Education Requirement – Bachelor’s degree in a relevant field or equivalent experience
Basic Management Experience – 5 years managerial experience
Basic Functional Experience – 5 years relevant functional experience
We serve to uplift communities, to advocate equity, to ensure inclusion, to be a force for change, We are SodexoMagic. We sustain and empower communities everywhere through healthy food and exceptional services. We stand with our employees and partners to ensure quality of life services that safeguard wellness for all communities to create a just and more equitable future for all people. Through who we are, through what we do, through our legacy, we stand committed to…serving equality for communities.
“We always overdeliver to our customers. We want to make sure we put a smile on their face each and every day. As the leader, I want to empower our team to deliver best in class service.” - MAGIC JOHNSON
SodexoMagic was founded in 2006 between Sodexo and NBA Hall of Famer, Magic Johnson. Mr. Johnson knows what it takes to motivate and create a winning team. With now over 6,500+ employees (72% diverse) serving more than 1,700 sites, we always over deliver to our customers. Industries we serve include Colleges/Universities, K-12, Corporate and Healthcare.
SodexoMagic operates under the following pillars:
NOURISHMENT
We are committed to providing the highest possible quality of food and service to our communities. Our Chief Culinary Advisor, Chef Garvin leads our community of chefs using food to inspire and delivering great recipes that present healthier choices for our clients and customers.
QUALITY OF LIFE
Because we are the communities we serve, it is crucial that we understand the people we interact with daily: their challenges as well as their dreams. Through employment opportunities, community events, and philanthropic endeavors, we are dedicated to those who make us who we are.
WELLNESS
We champion programs geared toward mental health and are dedicated to the power of collaboration to spark healthy communities.
EQUALITY
We are committed to supporting diversity and inclusion through purchases of goods and services from minority and women -owned businesses. All neighborhoods deserve every opportunity to thrive and grow.