Purchasing Coordinator

The Purchasing Coordinator will work closely with the various customer groups at their assigned site across the Americas region. This customer-facing role will be primarily based on-site and involves the procurement of all material goods including lab/office supplies, OPEX & Oligonucleotides-with direction, and support from the customer teams and identified services & software licenses. This individual will manage the end-to-end procurement process and build connections with the on-site consumables team.

Purchasing Coordinator Responsibilities:

Purchasing

• Support the Procurement Analyst Supervisor in the execution of the procurement strategy for the customer account
• Ensure that all orders are accurately processed and in a timely manner for all assigned customer business groups.
• Closely monitor all invoices and processes within the agreed time frame. This will include invoice discrepancies/credit note processing/process documents/goods receiving and approving/reject/code invoices.
• Resolve any missing PO numbers and follow up on any backorders.
• Use agreed-upon procurement systems to track and process customer orders.
• Responsibility to challenge cost-saving/cost avoidance & obtain bulk quotes to maximize savings, pricing & stock availability.
• Capture cost savings and cost avoidance to align with strategic sourcing and account savings initiatives
• Log any cost-saving/avoidance and report any anomalies. Keep all orders directed to customer-preferred suppliers. Follow customer procedures and ensure users also follow the defined procedures.
• Continuous improvement of the purchasing team ways of working

Customer Service

• Act as the single point of contact for the customer in regards to all purchasing inquiries.
• Respond to customer inquiries in a timely and professional manner
• Ensure users/customers are kept informed of the progression & status of their orders.
• Identify opportunities to give time back to science and capture evidence to align with account initiatives

Team

• Align professional working practices to the PerkinElmer Core Values
• Work as a part of the purchasing team, celebrate successes of theirs and the Team’s work
• Comply with all site Health & Safety regulations
• Support training of new team members
• Assist in the completion of work instructions and SOP’s to deliver a standardized level of support
• Provide cross regional support working agile as required
• Provide relevant Key Performance Indicators (KPIs) to the PerkinElmer management team on the procurement service provided to the GSK customer groups.

Basic Qualifications

• High school diploma or GED and at least one year of general office or computer experience
• Customer Service Experience

Preferred Qualifications

• Experience working in a highly regulated environment 
• Knowledge of databases and purchase ordering systems
• Experience using office 365 including Outlook, Excel, Word, and PowerPoint
• Excellent communication skills both verbally and in writing

Specific skills:

• Strong team player
• Self-motivated and work under pressure to balance conflicting deadlines
• Attention to detail
• Analytical thinking
• Continually look to contribute improvement ideas and new initiatives
• Effective communicator and problem solver

Personal characteristics:

• Highly organized
• Ability to listen and understand the customer requirements
• Time management and planning
• Ability to change in a fast-moving environment
• Professional attitude

Reports To: Purchasing Analyst, Supervisor

Physical Demands

The employee will regularly require walking, standing, sitting and use of motor skills. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

Use of personal protective equipment in the laboratory.