Job Description
Join us as a Manager on our Sales Operations team in [Location] to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Sales Operations Manager, you will direct a team of Sales Support Analysts, who enable clients to maximize returns on IT investments, drive efficiencies and reduce costs. You will play a meaningful role in meeting customers’ needs, as well as crafting and maintaining a global portal for customer accounts. You will build positive relationships, ensuring an outstanding experience for both our customers and our sales teams.
You will:
- Hire, manage and develop a diverse and effective team of Sales Operation professionals
- Focus on delivering a positive customer experience, maintaining Dell standards and vision
- Oversee operational support for customers and partners in the related segment
- Provide guidance and strategy on customer order problems and deliver solutions
- Manage against KPIs and business metrics
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- 5 to 8 years of related experience in a professional role
- Ability to lead, motivate and direct a team
- Strong knowledge of Business Process Improvement and strategic planning abilities
- Good knowledge of key sales and management reporting tools
Desirable Requirements
- Bachelor’s degree
- Project Management certification such as Six Sigma or LEAN
- Experience working with sales and external customers or in support of different business units and geographies
Diversity is foundational to PerkinElmer and we know that hiring talent with different backgrounds will provide a greater impact for our customers and a more inclusive workplace for our team. Our commitment to creating a culturally diverse workplace is REAL! We know that it’s the people that make PerkinElmer a wonderful, enriching place to work that is why we are always searching for talented and motivated individuals to join the PerkinElmer Family.
So what’s in it for you?
CAREER DEVELOPMENT
We create a customized development plan to help you achieve your career goals. We partner with you to build a long and rewarding career by providing:
- On-the-job training
- Mentoring relationships
- Ongoing career development planning
- Company and external training programs
- Opportunities for internal career mobility
COLLABORATIVE CULTURE
Our company fosters innovation, knowledge sharing, and teamwork for long-term success. We are committed to the development of your career, giving you opportunities to learn and grow. Simply put, we make a difference for you, so you can make a difference in the world.
GLOBAL IMPACT
We are passionate about our work and the benefits we create for our customers, our communities, and our environment. Every day, we help our customers work to create healthier families, improve the quality of life, and sustain the well-being and longevity of people globally.
Learn About Our Corporate Capabilities
Imagine a world where you could detect health issues sooner to treat them more effectively. Where food and water are always safe, even in remote corners of the earth. And where scientific and medical research are enhanced to solve the greatest challenges of our times. At PerkinElmer, we imagine this world every day. Then, we innovate and collaborate to make it happen everywhere.
With about 13,000 employees worldwide, we pioneer scientific technologies for food and drug safety, environmental monitoring, industrial analysis, screening and diagnostic testing, and imaging for life sciences. We provide better detection, imaging, and informatics to help our customers make a profound impact on the world.