Job Description
Epsilon is seeking a Salesforce Marketing Cloud Solution Architect to join our growing Digital Experience (DX) Practice. You will be involved in the delivery of digital solutions for our clients. This person will report to the Vice President, Digital Solutions/Multi-Solution Architect.
*The role is 100% remote and can be based anywhere in the US.*
The Salesforce Marketing Cloud Solution Architect owns the technical and strategic deliverables for a set of clients who utilize Salesforce Marketing Cloud solutions. Primary responsibilities include designing and managing solutions for Salesforce Marketing Cloud. You are a SME, with hands-on experience in SFMC. Experience with administration and development of SFMC is a must. You will have ownership and responsibility of delivering complex Salesforce Marketing Cloud based solutions for our clients.
Mentoring, enabling an environment of learning & knowledge sharing, are also key requirements of this role. Must be passionate about documenting best practices, standards, and points of view on technical topics. We are looking for this individual to help build the knowledge base of technical leads and junior members within Epsilon, as well as ensure consistency and repeatability of our technical solution development. You will be partnering closely with the Project Managers, Developers, and Sales team.
Must possess excellent verbal and written communications skills and be able to resolve conflicts both internally and externally on the client side. Involved in translating corporate objectives into relevant tangible goals for their team then determining, capturing, and reporting the lead and lag measures throughout the organization.
Qualifications:
- Bachelor’s degree in computer science or related field; or equivalent work experience.
- 7+ years of experience in the MarTech industry
- 3+ years of experience with Salesforce Marketing Cloud
- Experience architecting solutions for Salesforce Marketing Cloud
- Solid breadth of Analytics & MarTech knowledge (marketing automation, email marketing, personalization, optimization, and marketing analytics)
- Solid grasp of Server-Side JavaScript (SSJS), AMPscript, and SQL including knowledge on when to use each
- Experience with at least one web analytics platform a plus (Adobe, Google, etc)
- Experience using at least one tag management system a plus (DTM, GTM, Tealium)
- Experience with one Customer Data Platform (Salesforce CDP, Adobe Experience Platform, mParticle, Segment, etc.) a plus
- Preferred to have 1 or more certifications in Salesforce Marketing Cloud
Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on
proof, not promises.TM Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate, and prove measurable business outcomes.
Powered by CORE ID,® the most accurate and stable identity management platform representing 200+ million people, Epsilon’s award-winning data and technology rooted in privacy by design and underpinned by powerful AI. With more than 50 years of experience in personalization and performance working with the world’s top brands, agencies, and publishers, Epsilon is a trusted partner leading CRM, digital media, loyalty, and email programs. Positioned at the core of Publicis Groupe, Epsilon is a global company with over 8,000 employees in over 40 offices around the world. For more information, visit epsilon.com.
Follow us on Twitter at @EpsilonMktg.
We see a world where modern marketing is built on truth, trust and transparency,
not smoke and mirrors. We want to be part of a world where consumers are
recognized and respected, privacy is protected and integrity is expected.
We enable marketing built on proof, not promises. We create robust customer
experiences that drive performance at the individual level, and help brands make
smarter decisions that drive real business outcomes.