- Serve as the first-line ViiV medical point of contact for high priority, sophisticated customer base – Health Systems/Integrated Delivery Networks, national and federal US Population-Based Decision Makers (i.e. Health Plans, PBMs, GPOs, Specialty Pharmacies. Department of Defense (DoD), Veterans Administration (VA), Indian Health Service (HIS).
- Engage in credible and transparent scientific information exchange to build stronger, trusting relationships.
- Develop and execute a Scientific Account Plan for each priority account: gain and maintain a high level of understanding of customer population-management strategies, priorities, challenges, and evidence needs; identify opportunities for medical engagement and outline account-specific strategic goals.
- Deliver affirmative presentations to HCPs and formulary decision makers within the scope allowed by the MSL Practice Policy.
- Respond to unsolicited requests from assigned US PBDMs (off-label and on-label) for scientific and health outcomes information. This includes requests for information on VIIV HEALTHCARE brands, treatment guidelines, population-management strategies, reimbursement and benefit design strategies, quality measures, adherence, etc. Maintain and respond to standing requests for medical information.
- Deliver scientific / pipeline presentations to formulary committees and HCPs per documented unsolicited request
- Collect medical Voice of the Customer (mVOC) feedback from US PBDMs VIIV HEALTHCARE products, studies, or research plans in a manner consistent with VIIV HEALTHCARE Principles for Scientific Engagement and the US Medical Affairs Practice Policy.
- Develop and maintain a deep understanding of the US Healthcare Environment (Healthcare Reform, Quality, Population Health priorities, the evolving HIT landscape EHR, CER, Patient-centered research) and how changes are impacting PBDMs and VIIV HEALTHCARE research needs.
- Serve as an external national scientific resource and work on partnership opportunities that pairs key external stakeholder needs with available VIIV HEALTHCARE resources (Medical Affairs, R&D, Commercial, etc).
- Engage a defined set of customers, when appropriate, in discussions related to collaborative research up to developing and submitting a concept for review and approval, and may include participation on the study team, including potential authorship based on established VIIV HEALTHCARE policies.
- Work closely with the commercial Account Management (AM) teams to identify and appropriately engage appropriate medical influencers/decision makers within each account.
- Partner effectively with Field Medical Matrix partners (MSLs) and internal R&D experts to meet PBDMs need for specialized or deep therapeutic area, product, or other scientific expertise.
- Understand the strategy and the influences of the Accounts (payers, IDN, Health Systems, channel customers, Public Health, DoD) on the regional accounts/markets through both internal and external stakeholder engagement.
- Internal strategic connection to USHO research teams and USMA TA groups to support priority medicines; includes input into collaborative research strategy/areas of interest and UMAP plan integration responsibilities. Build and maintain product, disease state, and payer/provider environment and reimbursement expertise as required by scope of TA responsibility (General Pharma or Specialty)
The successful candidate possesses, or is willing to acquire, the skills to engage in scientific dialogue that includes clinical, scientific, value, real world evidence, quality strategies, and outcomes data with external experts, population-based decision makers, and other health care professionals.
Education: Pharm D, PhD, or M.D. with an active US License
Area of Specialization: Payer or Health System, Health Outcomes, Pharmacoeconomics, Epidemiology, Health Policy, Health Services Research, Pharmacy, Public Health, Health Administration
- 3-5 years working with US Payer or Institutional customers in a field-based medical role – preferably national or large payers and/or health systems;
- 3-5 years extensive and relevant scientific experience in a HIV or a managed care setting;
- Experience and knowledge of government and private US Payer relationships and direct experience in a payer environment is strongly desired;
- Residency and/or post-doctoral training in a pharmaceutical industry/health system/payer setting is preferred
If you have the following characteristics, it would be a plus:
- Experience conducting research projects in a collaborative fashion with US PBDMs
- Proven ability to work independently with time management skills to effectively manage field-based responsibilities; Proven ability to work across a commercial and medical matrix team.
- Strong communication and strategic skills; demonstrated ability to identify opportunities for medical engagement and develop a set of strategic scientific engagement goals.
- Clear understanding of observational research methodologies and a demonstrated ability to translate real-world evidence, CER, and other observational research studies (including models) in an effective credible manner. Able to independently evaluate the scientific literature regarding observational research and health economics and health policy.
- Experience operating in a highly dynamic, changing environment
- Ability to maintain a command of a large amount of scientific information across multiple therapeutic areas and show effective written/verbal communication skills
- Ability to develop and maintain strong trusted relationships, with key decision makers.
- Demonstrated customer-focus, problem solving abilities and strong conflict resolution skills
- Experience influencing internal research teams and communicating PBDM priorities and needs
Today there are still millions of people without access to basic healthcare, thousands of diseases without adequate treatments and millions more people who suffer from everyday ailments. At GSK we want to change this.
As a global healthcare company, we take on some of the world’s biggest healthcare challenges. By delivering a sustainable business, we provide health benefits to patients and consumers, improved shareholder returns as well as supporting wider society. We have three world-leading businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.
We are committed to widening access to our products, so more people can benefit, no matter where they live in the world or what they can afford to pay. Each of our three businesses benefits from GSK’s commercial infrastructure, integrated supply networks and significant global presence.
As a global company, our reward packages are designed to meet the needs of our geographically diverse workforce. They are benchmarked against industry standards and relevant to your job, no matter where you live.
Our reward package includes:
- A competitive base salary
- An annual bonus that rewards you for your individual contribution to our strategy, as well as business targets
- Benefit programs designed to support you and your family, including access to healthcare and well-being programs, pension plan membership, savings programs, time off and childcare support
- Employee recognition programs which reward exceptional achievements
- Share ownership schemes which link your reward to GSK’s longer term performance
- A performance and development program that helps you identify what you need to do, and the behaviors you need to demonstrate, to achieve success.