Bookkeeper/Customer Service Representative

The successful candidate will:

• Provide accurate, friendly quality service to customers/clients when processing customer/client transactions.
• Perform a wide range of administrative and general support duties.
• Frequently communicate with internal and external contacts and may be exposed to confidential data.
• Work with close supervision and/or under clearly defined procedures.
• Understand how the assigned duties integrate with others in the team. 
• Manage all accounting and financial matters for a smaller sized single location account.
• Examine financial records to verify details of recorded transactions.
• Analyze and interpret budgeting trends.
• Assist in the implementation of corrective action plans developed during an audit.
• Assist in the monthly/quarterly/year-end close process to ensure accuracy and integrity of results at the unit/district/region/division level. Plan or assist in planning annual or project-specific budgets
• Provide support to GM’s/DM’s in order to ensure accurate results and help improve profitability.
• Provide support in resolving client billing issues, and managing and collecting receivables. 
• Ensure accuracy and timeliness of financial data and statistics, including operating and administrative budgets.
• Ensure that assets, liabilities, revenues, and expenses for the responsibility area are accurately reported and accounted for.
• Interact with the Finance Shared Services team and clients to resolve invoicing and payment/remittance issues.
• Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes
• Manage label process for orders

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Position Summary

Manages all accounting and financial matters for a smaller sized single location account. Entry level finance position.

Key Duties

• Examine Unit financial records to verify details of recorded transactions. Examine financial records to verify details of recorded transactions. Analyze and interpret budgeting trends.
• Assist in the implementation of corrective action plans developed during an audit. Assist in the monthly/quarterly/year-end close process to ensure accuracy and integrity of results at the unit/district/region/division level. Plan or assist in planning annual or project-specific budgets
• Generate special reports and respond to data requests from management. Prepare and review reports and other written documentation. Actively listen to concerns and requests of customers and strategic partners, which helps to identify their needs and requirements and to resolve their problems.
• Perform unit audits. Perform ad hoc financial analysis for Unit/District management. Participate in the audit process, including assisting in identifying and resolving audit-related issues.
• Conduct training on internal controls.
• Provide Unit management with recommendations for action and/or modifications to financial procedures, plans, and controls. Provide support to GM’s/DM’s in order to ensure accurate results and help improve profitability. Provide support in resolving client billing issues, and managing and collecting receivables.
• Ensure accuracy and timeliness of financial data and statistics, including operating and administrative budgets. Ensure that assets, liabilities, revenues, and expenses for the responsibility area are accurately reported and accounted for. Ensure audits address areas of concern relative to the goals, performance objectives, and impact of economic, financial, and managerial programs in conformance with Company policies and procedures.
• Interact with Buffalo FSC and clients to resolve invoicing and payment/remittance issues.
• Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.
• Driving the Zero Harm mindset

Qualifications & Requirements

Basic Education Requirement – High School Diploma, GED or equivalent