Catering Manager 2

Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals.

Sodexo is seeking a Catering Manager 2 for Lehigh University located in Bethlehem, PA. Lehigh University has been the home for Sodexo for over 75 years, and continues to grow their catering events and department. This Catering Manager will join a long tenured team to help with major events on and off campus. The ideal candidate will have experience with client interaction and experience in catering a multitude of events and capacity. 

Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Are you the experienced food service manager we’re seeking?

We are looking for candidates who can:

• identify internal/external customer needs and expectations;
• ensure that Sodexo and customer goals are aligned and met;
• educate and develop rapport with internal/external customers and promote partnerships;
• promote a customer/client centered culture that strives to exceed customer and client needs; and
• coordinate all unit catering initiatives to drive sales growth and track results.

Your success will be measured by your ability to:

• maintain and improve service level resulting in increased customer satisfaction;
• ensure all HAACP standards are followed; and
• demonstrate resourcefulness and quick responsiveness to client and customer requests.

The ideal candidate will have the following:

• Solid organizational skills
• Excellent leadership/team building skills
• The ability to handle catering at all levels from students to executives
• Professional demeanor is required

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   

Working for Sodexo:

How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance everyday.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate’s education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate’s specific criteria, like experience, skills, education and training.

Position Summary

Oversight of catering activities for a small to mid-size location/unit with $500k-$1M in managed catering volume. Medium complexity with a high degree of hands-on involvement in catering events. Strong client interaction.

Key Duties

• Oversight of Sodexo resources, recipes, systems and use of catering programs to direct daily catering events including; food production, inventory, product deliveries, invoices, and procurement operations.
• Oversight of the sales process for catering and/or conference service events. Works with clients and customers to design events.
• Ensures employees have appropriate equipment, supplies and resources to perform their job, and meet goals, cost controls and deadlines as assigned.
• Establishes and maintains a safe work environment including both food and physical safety in order to comply with all regulatory and Sodexo standards in various environments. Drives the Zero Harm mindset.
• Complies with budget requirements by controlling costs (i.e. labor, inventory, equipment, materials) and making adjustments when necessary
• Supervises employees by delegating, assigning and prioritizing activities, and monitoring operating standards

Qualifications & Requirements

Basic Education Requirement – High School Diploma or GED

Basic Management Experience – 1 year